Resident help and support

How can we help?

Everything a resident at 1752 Shattuck needs after the lease is signed. Ask a question, or jump straight to the guide you need.

Office in the first-floor lobby, Monday to Saturday, 10 a.m. to 1 p.m.

Start here.

New move-ins

The quick-start guide for 1752 Shattuck. Building and apartment access, internet, waste, laundry, mail, and the features that are easy to miss in your first week.

Move-in day

Plan your arrival: check-in window, elevator reservation, where to unload on Shattuck, and what is already furnished so you can pack lighter.

Maintenance and repairs

What counts as urgent, how to file a work order in the resident portal, and the detail that gets a technician out on the first visit.

Getting around Berkeley

Walking to campus, Downtown Berkeley BART, AC Transit on Shattuck, Bear Transit, biking, and the routes to SFO and OAK without a car.

The details you will want in the first week.

Address

1752 Shattuck Ave, Berkeley, CA 94709

Management office

1st floor lobby, open Monday to Saturday, 10 a.m. to 1 p.m. Walk-ins welcome.

Maintenance

Edgar Moreno, Panoramic Management. 24-hour line 510.883.9000.

Emergency

Call 911.

Rent, documents, and work orders.

The resident portal is where you pay rent, read your lease, and file a maintenance request. It is the same login the leasing team sees, so anything you submit there is tracked end to end rather than sitting in someone's inbox.

For anything urgent, skip the portal and call 510.883.9000. The line is answered around the clock.

Come find us.

The management office is in the first-floor lobby at 1752 Shattuck Ave, Berkeley, CA 94709. Walking down is often the fastest way to sort out anything specific to your unit.